HealthPeaks

Support

Questions, ideas or something not working

Most answers are below. If yours isn't, write to us, and a person reads it.

Get in touch

Write to support@healthpeaks.app. Every message is read, and a reply usually comes within a few days.

Common questions

Do I have to answer every evening?

No. A day without an answer counts as fine. All good just confirms it, and missed days can be cleared later from the card at the top of Home, or left as they are.

What if a day went off plan?

Tap Food change, pick the meal and how it compared with usual: Lighter, Bit heavier or Heavy. Hold a choice to fine-tune it. Back undoes any change, one step at a time.

What about holidays, sick days or work trips?

Mark them as time off, from Home or ahead of time. Goals get lighter for those days, and they never count against your week.

I track calories in another app. Can HealthPeaks use them?

Yes. It's off at first, so in HealthPeaks Settings turn on I track calories in Apple Health. HealthPeaks then reads the calories any food app saves to Apple Health, and you can still mark a meal as heavier or lighter on top.

Which workouts count as strength training?

Strength, functional strength, core, HIIT, cross training and Pilates, from Hevy, Apple Fitness or any app that writes to Apple Health. You can also mark a day as trained by hand.

Why is my data empty?

HealthPeaks can only show what it's allowed to read. Check Settings → Health → Data Access & Devices → HealthPeaks, and make sure the app that records your workouts or weight writes to Apple Health.

Is my data backed up?

Yes, if iCloud Backup is on for your iPhone. HealthPeaks is part of it, so restoring a new iPhone from that backup brings everything back. Apple Health syncs through iCloud when Health is turned on in your iCloud settings. You can also save a backup file any time in HealthPeaks Settings.

How do I move to a new iPhone?

Restore the new iPhone from your iCloud Backup. Or, in HealthPeaks Settings, tap Save a backup and keep the file somewhere the new iPhone can reach, like iCloud Drive. Then on the new iPhone, tap Restore from a backup.

Can I bring in history from a spreadsheet or another app?

Yes. In HealthPeaks Settings, under Bring in your history, tap Copy instructions. Paste them into an AI chat like ChatGPT or Claude together with your file, and it gives you back a HealthPeaks file. Tap Restore from a backup, pick that file and choose Add to what's here, which keeps every day already in the app. Weight, steps and workouts come from Apple Health, so they aren't part of it.

Which languages does it speak?

English, Italian and Ukrainian. HealthPeaks follows your iPhone's language and falls back to English for any other. You can change it in the app's Settings.

Is this medical advice?

No. HealthPeaks is a wellness companion, not a medical device, and it doesn't give medical advice. It's here to help you notice how your week is going. For anything about your health, talk to a professional.